Product / overview

A focused tool. Six surfaces. One source of truth.

Operator panel, live monitor, call queue, KPI dashboard, shift handover, TV display. Each one solves one problem. Nothing more.

SURFACE 01Operator panel

Big buttons. Tap. Done.

The screen an operator looks at when something's wrong on their station. One tap fires a signal, color-coded by type, routed to the right people instantly.

Training15 minutes per operator
HardwareAny tablet — Fire HD, iPad, Android
MountedAt each station, or shared per line

Operator / APSTAR 1628 — Stn 04 ONLINE

SURFACE 02Live monitor

Every active call. Every active timer. One screen.

Monitor / Plant 02 LIVE

LINE DOWNAPSTAR 1628 — Stn 04

Escalated · plant mgr

04:12

MAINT.Flexo SRPACK — Stn 11

Acknowledged · en route

02:21

SETUPSerenco — Stn 02

New

00:48

QUALITYAPSTAR 1628 — Stn 06

Quality lead notified

01:03

RESOLVEDFlexo — Stn 09

Bearing failure · 3m 41s

DONE

What your maintenance manager and shift supervisors see. Every open call, sorted by age, with a live SLA timer. Acknowledge, assign, or resolve in one tap.

Update latency< 200ms (Socket.IO)
ConcurrencyTested at 50+ live connections
Sound / pushBrowser native + email + mobile

SURFACE 03Signals & escalation

Six signals. Configurable ladders. Never random.

SIGNAL USE ESCALATION

Line down Stoppage, fault alarm T+3 → maint mgr · T+5 → plant mgr

Maintenance Non-critical repair need T+5 → maint mgr

Setup / changeover Job changeover help T+5 → shift supervisor

Quality defect Board / print / scoring T+3 → quality lead

Material Board, ink, die shortage T+5 → material handler lead

Safety FLASHING Any safety event T+0 → all supervisors + plant mgr

Signal types and escalation tiers are admin-configurable. Signal colors are safety-fixed and never theme — even on white-labelled deployments.

SURFACE 04KPI dashboard

Numbers your floor has never had.

Time-range selector (8h / 24h / 7d / custom). Hourly trend chart. Breakdown by signal, by station, by shift, by root cause. CSV export on Standard tier and above.

Default time-range presets

∞

History retained on Enterprise

KPI DASHBOARD / SCREENSHOT

Live preview shown on Home page

SURFACE 05Shift handover

The next shift starts knowing what the last one did.

Auto-generated at every shift change. Top issues, carryover, response & resolution averages. Optionally emailed to incoming supervisors.

Handover · Shift A → Shift B · 14:00

SHIFT A — 06:00 → 14:00

CALLS

AVG RESP

3m 51s

CARRYOVER

APSTAR 1628 — Stn 04 · Line down · open 22mOPEN

Flexo SRPACK — Stn 11 · Setup · open 6mACK

SURFACE 06TV display

Bolt a $35 stick to a TV. Mount it. Done.

Standalone, no login required, big-format cards visible from 30 feet. Any smart TV or Fire TV stick on an existing monitor.

RecommendedSmart TV with Chromium browser
Min resolution1080p
NetworkEthernet preferred

TV DISPLAY / FLOOR PHOTO